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How Queensland Children’s Hospital trained 3,000+ staff in just three weeks
Children’s Health Queensland used PlanSafe® to deliver mandatory fire and emergency preparedness training to over 3,000 staff, contractors and wardens ahead of the hospital's reopening.
About Children’s Health Queensland
When the new Queensland Children’s Hospital prepared to open, Children’s Health Queensland faced a significant operational challenge.Before the hospital could reopen, thousands of staff, contractors and wardens needed to complete mandatory fire and emergency preparedness training to ensure the facility met strict safety and compliance requirements.
Training needed to be delivered across multiple sites and completed within a tight timeframe before staff could occupy the building.The organisation required a scalable solution that could deliver consistent, site-specific emergency training while ensuring full compliance and accurate reporting.
Training thousands of staff under tight time constraints
Delivering emergency preparedness training at this scale presented several challenges:
- Coordinating training for more than 3,000 people across multiple sites.
- Meeting strict compliance requirements before the hospital’s reopening.
- Ensuring 100% completion before staff could access the new facility.
- Managing the logistics of training staff, contractors, wardens and volunteers.
- Incorporating site-specific building information and evacuation procedures.
Traditional face-to-face training methods would have been difficult to deliver within the required timeframe.
Children’s Health Queensland needed a faster and more flexible way to deliver emergency preparedness training while maintaining the high safety standards required in a hospital environment.
“Training used to require extensive coordination and facilitation from our side, and take staff around an hour and a half to complete face-to-face. Now staff can complete the training online anytime, from any device, in about 20 minutes. This has made a big difference for staff."
Site-specific emergency preparedness training with PlanSafe®
Locatrix implemented PlanSafe®, its online emergency preparedness and safety training platform, to deliver training tailored to the hospital’s environment.
A customised online fire and emergency training program was developed specifically for Queensland Children’s Hospital. The training package included:
- Interactive digital floor plans and evacuation routes.
- Emergency response procedures for hospital staff.
- First response, refresher and fire warden training.
- Detailed WHS and emergency management guidance.
- A site induction program for staff, contractors and volunteers.
Because the training was delivered online, it could be accessed anytime and anywhere, allowing large numbers of staff to complete the training quickly.
The system also provided administrators with real-time reporting and compliance tracking, ensuring the hospital could confirm that all personnel had completed their mandatory training.
"Before, we were sitting at around 30-40% completion. Now we’re at about 86%, so we’ve more than doubled our compliance."
3,000+ staff trained in three weeks
Using PlanSafe®, Children’s Health Queensland successfully delivered emergency preparedness training to more than 3,000 staff, contractors and wardens within just three weeks.
Key outcomes included:
- 3,000+ staff trained ahead of the hospital’s reopening.
- More than 1,000 staff completed training within the first week.
- A scalable system for ongoing safety induction and refresher training.
- Significant reductions in training costs compared with traditional models.
- On-demand reporting to support compliance and safety audits.
The system now provides a permanent platform for delivering site-specific emergency preparedness training to new staff and contractors.
3,000
Staff trained
PlanSafe® at a glance
Everything you need to deliver and manage site-specific building and fire safety training – on one platform.
Training videos
Out of the box video-based training content tailored to your sites and workforce groups.
Audit trail visibility
Quickly prove who has been trained and when, making audits faster and simpler.
Legislative updates
Pre-built content aligned with current WHS and fire safety requirements as regulations evolve.
Secure hosting
Host training, records and reporting securely, with controlled access across teams and locations.
Site-specific emergency preparedness and safety training
PlanSafe® delivers site-specific safety induction and emergency preparedness training that keeps your people informed and your organisation compliant.
Site-specific safety induction
Emergency and evacuation procedures
Role-based safety training
Numbers that matter
Locatrix supports organisations across drafting, training and emergency response. These numbers reflect real buildings, real teams and real operational outcomes.
137K+
Active building floor plans
778K+
People trained
170M+
Square metres mapped
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